4 behaviors to infuse your culture with trust—and fast
Trust is a concept most companies tout as one of their core values. The word trust sounds good at the annual employee retreat; it looks great on a plaque and it seems like a no-brainer when you read it on the back of a brochure. In reality, it’s often just a B.S. buzzword. Oh sure, […]
Ignite thirst in your sales conversations
There’s a famous dialogue in sales about two account executives discussing the plight of the market over cocktails. One account executive complains, “I can lead the horses to water, but I can’t always make ’em drink.” The cohort responds, “Make ’em drink? Making folks drink is not your job. Your job is to make them […]
5 quick tips for managing the next generation
Which scenario best describes your current management frustrations with the 20-somethings entering your organization? 1. You just explained appropriate corporate protocol only to then discover their questionable comments and postings on Instagram and Snapchat. 2. You are perplexed by their informal communication style, both written and verbal, with seemingly cryptic acronyms and expressive emojis. You […]
Two career advancing conversations
Too many of us think that if we avoid these self-reflective and evaluative conversations, we’ll somehow magically just get better with time. Let’s admit it—most days we all work really hard. We grind through it. We blood, sweat and tear it. And the next day, we get up and do it all over again. So […]