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Getting better or getting by?

Getting better or getting by?

Mark walked down the hall and headed toward the customer service department. When he passed Susan’s office, he saw her sitting at her desk. Susan had been at the company for two years. In that time, she had worked hard and seen steady growth in her s...

Big Game Hunting

Big Game Hunting

The July-August 2014 Harvard Business Review was titled, “The New Basics of Marketing.” Inside was an article called, “The Ultimate Marketing Machine.” It began by saying: “In the past decade, what marketers do to engage customers has changed almost ...

Chutes or Ladders?

Chutes or Ladders?

9 risks you must take to build a sustainable business Imagine you’re standing at the edge of an enormous cliff with a parachute strapped to your back. To your right is a winding staircase with a sturdy handrail. There are only two ways off the cliff ...

Breaking Free

Breaking Free

I was recently reminded of the power that our peers have over us. Jim Rohns’ assertion that we are the average of the 5 people we hang out with the most is absolutely true. Whether you are working the fields, playing sport, or conducting business, we...